Privacy Policy
Last updated: August 23, 2025
1. Information We Collect
Contact Information
When you contact us or request services, we collect:
- Name and email address
- Company name and project details
- Communication preferences
Project and System Access Data
Sensitive Information Handling
During our engagement, we may need access to sensitive information including:
- Login credentials to your development platforms and hosting services
- API keys, access tokens, and authentication certificates
- Database access credentials and connection strings
- Source code repositories and version control systems
- Third-party service account information
- Business logic, proprietary algorithms, and trade secrets
- User data within your application (if necessary for debugging)
This sensitive information is only accessed as necessary to complete your project and is handled with the highest level of security and confidentiality.
2. How We Use Your Information
We use collected information solely for:
- Providing development services and project completion
- Communicating about project progress and requirements
- Troubleshooting and debugging your applications
- Processing payments and maintaining business records
3. Data Security and Protection
Security Measures
- All sensitive credentials are stored securely and encrypted
- Access is restricted to authorized personnel only
- We use secure communication channels for all project-related discussions
- Regular security audits and access reviews
Access Management
Your Responsibility
You maintain control over your system access and are responsible for:
- Providing unique credentials (where possible) rather than sharing primary accounts
- Revoking all access immediately upon project completion or termination
- Monitoring access logs during our engagement
- Notifying us immediately if you suspect any unauthorized access
4. Data Retention
We retain your information only as long as necessary:
- Project files: Deleted within 30 days of project completion
- Access credentials: Immediately deleted upon project completion or your request
- Contact information: Retained for business records (you may request deletion)
- Communication records: Kept for up to 2 years for business purposes
5. Information Sharing
We do not sell, trade, or share your information with third parties except:
- When required by law or legal process
- With your explicit consent
- To protect our rights or safety
6. International Data Transfers
As we operate with offices in Spain and Estonia, your data may be processed in different locations within the European Union. All transfers comply with GDPR requirements and maintain equivalent data protection standards.
7. Your Rights
Under GDPR and applicable privacy laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Data portability
- Withdraw consent at any time
8. Cookies and Website Tracking
Our website uses minimal cookies for:
- Essential site functionality
- Contact form processing
- Basic analytics to improve our services
9. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
- Email: [email protected]
- Company: Jensen Technologies
- Subject: Privacy Policy Inquiry