Your Capacity.so app stalled. We'll get it shipped.

Your Capacity.so bot is answering wrong. We tune it and finish the integrations.

AI surfacing outdated knowledge base articles. Routing rules that don’t fire on certain keywords. CRM webhooks failing in one direction. Escalation thresholds never triggering. White-label CSS broken by platform updates. We tune the knowledge base, fix the workflow logic, and complete the Salesforce, HubSpot, or Zendesk integration your team is waiting on.

300+
Apps launched
15 yrs
Experience
98%
Success rate

"AppStuck saved our project! We were stuck for months... got us live in just 3 weeks."

Lars Andersen, Nordic FinTech Solutions

Common Capacity.so Problems We Fix

Capacity.so projects hit predictable blockers when you push beyond the platform’s defaults. These are the most common issues we resolve.

AI Giving Wrong Answers From Your Knowledge Base

Capacity’s AI bot surfaces incorrect or outdated answers when knowledge base articles conflict or have gaps. We audit your content architecture, resolve conflicts, and tune the bot so it routes ambiguous queries to a human instead of guessing.

Ticket Routing Not Triggering Correctly

Routing rules that should escalate to a specific team or inbox don’t fire under certain conditions. Often a keyword conflict or rule ordering issue in the workflow config. We trace the logic and fix the routing so tickets land in the right place.

CRM / Helpdesk Integration Failing

Syncing Capacity with Salesforce, HubSpot, Zendesk, or a custom CRM involves webhook configuration and field mapping that’s easy to misconfigure. We fix the integration so data flows correctly in both directions.

Escalation Workflows Not Triggering

Automated escalation rules that should notify a manager or open a priority ticket aren’t firing. We audit the condition logic, fix trigger thresholds, and test escalation paths end-to-end.

White-Label Branding and Custom UI

Capacity’s chat widget and portal have limited built-in customisation. When your brand requires deeper CSS or layout changes, we implement them cleanly without breaking platform updates.

Reporting and Analytics Gaps

Capacity’s native reports don’t always cover the metrics your team needs. We extend reporting with custom dashboards or data exports that connect to your BI tools.

Recognize any of these? We fix them in 2–5 days.

Book Free Discovery Call

What We Do With Capacity.so Projects

We assess what’s blocking you, fix it, and get your app to production.

Project Assessment

We review your Capacity.so app and identify exactly what’s blocking you from going live.

Bug Fixes & Rescue

Fix workflows, integration failures, and custom logic issues without touching what works.

Production Launch

Environment setup, configuration, and a production-grade deployment.

Feature Completion

Custom logic, integrations, and business rules that the platform couldn’t handle natively.

How We Work

Three steps. You know the cost before committing to anything.

1

Free Discovery Call

30 minutes. You show us the app and describe what’s blocking you. We tell you honestly what it needs and what it costs. No commitment.

2

Assessment & Fix Plan

Within 48 hours of starting, you get a written plan: what we’ll fix, in what order, and the projected timeline. You approve before any work begins.

3

Fix, Test & Launch

We fix the issues, test with real-world conditions, and deploy. You get a working app on production, a handover document, and optional post-launch support.

Start With a Free Call

Responds within 1 business day. No commitment.

Pricing

Transparent rate, no surprises. Every project starts with a free assessment so you know exactly what it takes before committing.

$70 /hour

Minimum 5 prepaid hours · Fixed quotes available

  • Free discovery call included
  • Written plan and estimate before work starts
  • Hourly billing or fixed project quote
  • No surprise charges — you approve scope first
  • Post-launch support available
Get a Free Assessment

Typical engagements: 5–40 hours depending on complexity.

Projects We’ve Rescued

300+ apps launched. 98% success rate across 15 years.

FinTech

Nordic FinTech — Stuck for Months, Live in 3 Weeks

A FinTech team had been stuck on their AI-generated app for months before reaching out. We took over the project, assessed what was blocking them, and had them live within 3 weeks.

"AppStuck saved our project! We were stuck for months... got us live in just 3 weeks."

— Lars Andersen, Nordic FinTech Solutions

Frequently Asked Questions

Everything you need to know before reaching out.

Yes. We pick up from wherever you are, assess what’s blocking progress, and get the project to a live production state.

$70/hour, 5-hour minimum. Written estimate after the free assessment.

Targeted fixes: 2–5 days. Full launch from a partially-built project: 2–4 weeks. You get a timeline estimate after the free discovery call.

Yes. We offer post-launch support packages with prepaid hours for bug fixes, updates, and feature additions.

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Your Capacity.so Project Is Close. Let’s Finish It.

Free discovery call. No commitment. We tell you exactly what it takes to ship — you decide if it makes sense.

Responds in <1 business day. Based in Europe, serving clients worldwide.

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